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Account recovery

Apex Unban Service

Eligibility screening and a guided recovery workflow for suspended accounts—with clear expectations upfront.

From $40Operator-screened cases only

68–74%

Screened case success rate

Among accounts that pass our eligibility screening and complete the guided appeal workflow. Not a guarantee of reinstatement—EA makes the final decision.

Based on WGG operator-reported outcomes for qualifying cases, 2024–2026.

5–14 days

Typical processing time

Business days after payment confirmation. Complex histories or additional EA requests may extend timelines—we document every milestone.

Non-refundable service fee

The case review and operational workflow fee is non-refundable once work begins. If screening determines your account is ineligible before substantive work starts, refund terms in our policy may apply.

Read full refund policy

How it works

  1. 01

    Submit Case Details

    Provide EA credentials context, ban timeline, and prior appeal history for operator screening.

  2. 02

    Eligibility Review

    Operators assess enforcement type and documentation requirements before substantive case work.

  3. 03

    Guided Workflow

    Structured submission support with timeline notes—no false guarantees, clear updates every step.

  • Eligibility review before you pay
  • Case timeline in your dashboard
  • Operator-guided submission workflow
  • Clear refund terms if ineligible

Eligibility Screen

Context reviewed before substantive work

Case Documentation

Timeline logged with operator notes

Next Steps

Clear guidance—no false guarantees

Case intake form

Information is encrypted in transit and shared only with WGG operators handling your case. Use the email tied to your EA account.

Apex Unban Service

$40

One-time case review & workflow fee

PayPal-hosted checkout · Payment details never stored on WGG servers

WGG Apex provides operational guidance for Apex Legends account enforcement cases. We are not affiliated with Electronic Arts, Respawn Entertainment, or any platform holder. Outcomes depend on publisher policies; no result is guaranteed.